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Urgent appointments & appointments for children
If you need an urgent on-the-day appointment, please contact reception on 0151 677 2425 at 8:30am and we will do our best to get you in as soon as possible. Alternatively, complete a PATCHS request and our reception team will get this to our clinicians ASAP.
We try and see children on the same day if they are poorly. When contacting the surgery to make an appointment, please help us by making it clear to our reception staff that ‘you would like an urgent appointment for a child’.
Surgery times can be found on the ‘opening times’ page of the website.
Booking a routine appointment
To make a routine appointment with a clinician please call the surgery on 0151 677 2425 or submit a PATCHS request.
Extended Access – weekend & evening appointments
Please note we also have the following appointments available:
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can also cancel your appointment via the NHS app.
Chaperone Policy
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.
If you would like a chaperone present during your consultation, then please advise the receptionist when booking your appointment or when checking in. Please click Chaperone Policy to see Hoylake Road Medical Centre’s Chaperone Policy.