Hoylake Road Medical Centre

314 Hoylake Road Moreton Wirral, CH46 6DE

Telephone: 0151 677 2425


Sorry, we're currently closed. Please call NHS 111

Mental Health Useful Links

Need Urgent Mental Health Support?

For children, young people and adults living in Wirral, East and West Cheshire.  Calls are answered by a dedicated Mental Health Professional working for CWP. Please call the free helpline, available 24/7, on 0800 145 6485. An online support hub is also available at: www.cwp.nhs.uk/contact/need-urgent-help

Compañeros is a new mental health crisis cafe for adults in Wirral. Open from 1pm-10 pm, 7 days a week and located at 2a Price Street, Hamilton Square, CH41 6JN. Appointments are not needed. Call on 488 8135. Click leaflet for further information

Talking Together Wirral (providers of Wirrals IAPT service) have launched a new website https://www.insightiapt.org/.  The website has lots of information for support with regards to common mental health problems (e.g. depression, anxiety, ODC, PTSD, LTC), the type of support available (e.g. digital CBT, EMDR, Counselling). You can self-refer to this service by clicking on the ‘Get Support’ link on the website and completing the online referral form.


Counselling Directory

If you feel you are struggling and need further support, another link to get some help is to counselling directory. Here you can choose your own therapist and start your journey.


Coronavirus and your wellbeing – Quality practical advice and emotional support from MIND. https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

NHS every mind matters is packed with information, ideas, and activities and places to get support. https://www.nhs.uk/oneyou/


Loneliness advice for ways to help yourself or others who may be feeling lonely, and suggested support routes.   https://www.nhs.uk/every-mind-matters/lifes-challenges/loneliness/

More practical ideas, information and support including Health Anxiety content. https://www.anxietyuk.org.uk/

How to cope in a crisis https://www.nhsinform.scot/illnesses-and-conditions/mental-health/mental-health-self-help-guides/problem-solving-self-help-guide

Helpful links for adults with learning difficulties and children – https://www.moodcafe.co.uk/

The Living Alone Well document – https://livingwellalone.com/

Meditation and mindfulness resources (free) – https://blog.calm.com/take-a-deep-breath

Support for those affected by drug and alcohol abuse – https://adfam.org.uk/

www.samaritans.orgAvailable 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts. 116 123 (free to call from within the UK and Ireland), 24 hours a day

Use the Shout’ crisis text line – text SHOUT to 85258

Rethink Mental Illness – Rethink Mental Illness works to help everyone affected by severe mental illness, such as schizophrenia and bipolar disorder, recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding. rethink.org National Advice Service: 0300 5000 927 (Open 10am to 2pm, Monday to Friday). Email advice@rethink.org  (Rethink was formerly called the National Schizophrenia Fellowship)

PAPYRUS UK – PAPYRUS is the national charity dedicated to the prevention of young suicide. They support young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else. papyrus-uk.org   Helpline: 0800 068 4141. Text: 07786209697. Email: pat@papyrus-uk.org  Open 10am-10pm on weekdays and 2pm-10pm on weekends and bank holidays

YoungMinds – www.youngminds.org.uk Parents helpline: 0808 802 5544 (Mon-Fri from 9.30am to 4pm). YoungMinds Crisis Messenger: text YM to 85258

Campaign Against Living Miserably (CALM) – A helpline for men in the UK who are down or have hit a wall for any reason, who need to talk or find information and support. thecalmzone.net  Helpline for men: 0800 58 58 58. Webchat: thecalmzone.net/help/webchat/ 5pm to midnight, every day of the year

Mums Matteris a perinatal service for mums aged 18+ living in the Wirral area, who have a child aged 0-3 years, who are experiencing mental health problems linked to early motherhood. It is an eight-week course that has been designed for mums by women with lived experiences of perinatal mental health issues. Please click here for more information https://www.wirralccg.nhs.uk/media/9324/wirral-mind-mums-matter.pdf

Sane – SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers. Support Forum: sane.org.uk  Saneline: 0300 304 7000 (local rate on BT landlines) Open 4:30-10:30pm every day

OCD Action – provides support and information to anybody affected by OCD. https://www.ocdaction.org.uk  Helpline: 0845 390 6232 or 020 7253 2664 (local rate on BT landline) Open 9.30am – 8pm Mon – Fri

OCD-UK – A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. https://www.ocduk.org/  Adviceline: 03332 127 890 Open (Calls to this number will cost callers the same as it costs to call regular 01 or 02 numbers (please check with your telephone provider for costs) 10am – 4:45pm (Mon – Fri)

NHS mental health services – Find information, advice and local services on the NHS website. You can also get advice from the NHS 111 phone service.

Kooth and Qwell – offer free emotional support including; immediate access to online counselling, self-help resources and peer to peer support. Kooth is for young people aged 11-25 years. Quell offers support for adults aged 26 and over. No referral is required and you can can sign up anonymously. To access Qwell, visit https://www.qwell.io/ 
To access Kooth visit https://www.kooth.com/  Both platforms and are available 365 days a year. The chat service (including counselling support) is available 12pm-10pm Monday-Friday and 6-10pm at weekends. The services are accessible via desktop, smartphone and/or tablet

NHS Bereavement Service – Sudden is a free service for bereaved people protecting their emotional and physical wellbeing from day one, and for the first ten weeks, at a time of shock and loss in cases when someone has died suddenly including COVID-19 and suicide. To access the service, call: 0800 2600 400 or email: help@sudden.org. For more information about opening hours and the service please visit: www.sudden.org

Support For People Affected by Suicide – Amparo provides free, timely and confidential support to anyone in Wirral who has been affected by suicide. This can include assistance with media enquiries, dealing with the police or coroner and help understanding the inquest process. Amparo is not counselling – it is practical assistance following a suicide. More details about Amparo can be found at: https://listening-ear.co.uk/amparo/ You can self-refer by calling 0330 088 9255 or the GP can refer you.

Crisis Text Service – James’ Place – A new 24 hour crisis text messenger service, provided by James’ Place is now available to those who are experiencing a mental health crisis by texting JP to 85258. The service aims to connect every texter experiencing suicidal crisis to a trained volunteer who will listen and support the texter to take steps towards feeling better. The text messenger service can be accessed by all regardless of gender and texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus networks.

Children and Young People

Wirral CAMHS – To make a referral/get help, please visit the following site and complete the online form: www.mymind.org.uk/services-and-contacts/wirral/request-for-help-wirral-camhs

If you or the young person is at immediate risk, please call the 24/7 urgent mental health line on 0800 145 6485.

Children and Young People’s Out of Hours Advice Line – The Child and Adolescent Mental Health Service have set up the Children and Young People’s Out of Hours Advice Line to provide access to a mental health service for children and young people, their families and concerned professionals outside of the usual hours. The out of hours advice line can be accessed by calling 01244 397644 and is open from 5pm-10pm Monday to Friday and 12pm-8pm Saturday and Sunday.

Wirral Child and Young People Mental Health Services Website – MyMind is a website for young people who may be experiencing mental health difficulties. You can find information on how to cope, how to access help and support and services in your local area.

Support for Children and Young People Affected by Domestic Violence – DiAmond offers 1:1 counselling in schools or colleges for children and young people from Wirral who are affected by Domestic Abuse. This service is funded by Wirral Borough Council on behalf of the Office of the Police and Crime Commissioner for Merseyside. The GP can refer you to this service. More details can be found at https://listening-ear.co.uk/

Other sources of mental health help and information

Opening Times

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